ARESS
|Salesforce Developer
Pune, Maharashtra, India
Summary
Led Salesforce development initiatives for global clients, focusing on CRM solutions, custom integrations, and platform optimization.
Highlights
Developed reusable Lightning Web Components (LWC) that reduced ticket resolution time by 35%, enhancing efficiency.
Built custom Apex classes and REST API integrations with diverse third-party platforms to expand system capabilities.
Streamlined deployment processes using Metadata API and Git version control, enhancing development efficiency and reliability.
Collaborated effectively with cross-functional teams to deliver end-to-end CRM solutions tailored to business requirements.
Created Agentforce Proof-of-Concepts (POCs) and developed custom solutions by integrating Agentforce with Data Cloud (RAG).